FAQ

Practical answers about AI-assisted legal work

Understand what legal AI can do, where its limits sit, and what legal professionals should check before using it in a matter or workflow.

Last updated: 5 August 2026

Legal AI can assist defined, document-heavy tasks, but it does not understand a client or matter in the way a legal professional does. Safe use requires an authorised purpose, appropriate data handling, independent source verification, professional supervision, and final human approval.

Capabilities

What this helps legal teams do

Understand the scope

Evaluate the actual feature, authorised data sources, AI providers, input requirements, and output limitations—not the “legal AI” label alone.

Protect information

Consider authority, confidentiality, privilege, privacy, court orders, client instructions, and data minimisation before submitting content.

Verify and supervise

Check facts, dates, quotations, calculations, citations, and legal propositions against original and current authoritative sources.

Use cases

Practical legal workflows

Use LexLINQ as an information and workflow tool, with professional review at every stage.

  • Product evaluation and vendor due diligence
  • Internal AI policy and staff training
  • Responsible matter, research, drafting, and court workflows

FAQ

Common questions

What is legal AI software?

Legal AI software uses technologies such as machine learning and generative AI to assist defined legal information and workflow tasks. Products differ substantially, so users should assess the actual feature, data scope, providers, controls, and review process for the intended use.

What can LexLINQ do?

LexLINQ provides five focused modules: AI Matter Analysis, Legal Search, AI Chat, Document Compare, and Document Drafting. Matter AI works from completed, indexed documents in the current matter; Legal Search lets users select case law or legislation, jurisdiction, and an available date range before reviewing linked sources.

Is LexLINQ the same as a general-purpose AI chatbot?

No. LexLINQ organises AI assistance into defined legal workflows, including matter-scoped document analysis, filtered Legal Search, comparison, and template-based drafting. This does not make every output legally correct or remove the need to assess the current providers, safeguards, and result.

Does LexLINQ provide legal advice or create a solicitor–client relationship?

No. LexLINQ provides legal technology and information tools only. It does not provide legal advice, accept instructions as a solicitor, represent a person, or establish a solicitor–client relationship.

Can legal AI replace a lawyer or legal professional?

No. A qualified legal professional remains responsible for understanding the client, instructions, complete factual record, current law, professional duties, advice, decisions, filings, and final work product.

How accurate are AI-generated legal answers?

Generative AI is probabilistic and may produce incomplete, outdated, inconsistent, or fabricated information. It can misstate facts, dates, quotations, authorities, pinpoints, legal tests, document contents, or calculations, even when the wording sounds confident.

Can I rely on Legal Search citations without checking them?

No. Treat Legal Search as a research starting point. Open every material source and verify that the authority exists, is current, applies in the relevant jurisdiction, supports the stated proposition, has the correct pinpoint, and has not been amended, overturned, or negatively treated. Linked sources do not guarantee an exhaustive search.

Can I upload confidential, privileged, or personal information?

Only upload material you are authorised to process. First consider confidentiality, legal professional privilege, privacy, client instructions, contractual restrictions, suppression or non-publication orders, and limits on using documents obtained in proceedings. Minimise or de-identify personal and sensitive information where practical.

Is Customer Content used to train public AI models?

No. LexLINQ does not use Customer Content to train public AI models. Depending on the feature and configuration, the minimum relevant content needed to complete a request may be processed through business or API services supplied by OpenAI, Google Gemini, or Anthropic, as described in the Privacy Policy.

Is legal AI secure?

No online service is risk-free. Organisations should assess the specific product, AI and infrastructure providers, access controls, processing locations, retention, incident arrangements, and contractual safeguards. Users must also protect credentials, devices, exports, and matter permissions.

Can LexLINQ approve or fully review a contract?

No. LexLINQ can assist with matter document analysis, questions, version comparison, and template-based first drafts, but it does not determine that a contract is safe, complete, enforceable, commercially acceptable, or approved. A qualified professional must review the complete agreement, schedules, definitions, cross-references, facts, and applicable law.

Can AI-assisted content be used in court or tribunal work?

Only after checking the current rules that apply to the particular jurisdiction, forum, document, and matter. Users must comply with applicable practice directions, disclosure requirements, professional duties, evidence rules, client obligations, and court orders, and must independently verify all facts, evidence, authorities, quotations, and chronologies.

What is a sensible way to introduce legal AI into a team?

Begin with a defined, low-risk workflow and approved data. Complete privacy, security, provider, confidentiality, and professional-obligation reviews; train users on limitations and escalation; require human verification and approval; and monitor errors, incidents, and measurable outcomes before expanding use.